Privacy Policy

Privacy Policy - Jellycatmalls

Jellycatmalls ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jellycatmalls.com) or make a purchase from us. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to our newsletter, or contact our customer support. This information may include:
  • Personal identification information (e.g., your name, email address, phone number, and shipping/billing address)
  • Payment information (e.g., credit card details, which are processed by secure third-party payment processors and not stored directly by us)
  • Account credentials (e.g., username and password, if you create an account)
  • Communication preferences (e.g., your preference for receiving marketing emails or updates)
We may also collect non-personal information automatically when you browse our website, such as your IP address, browser type, device information, and browsing activity (e.g., pages visited, products viewed). This information is collected using cookies and similar tracking technologies (see Section 5 for more details).

2. How We Use Your Information

We use the personal information we collect for the following purposes:
  • Process and fulfill your orders, including verifying payment, arranging shipping, and providing order confirmations
  • Manage your account (if you create one), including updating your information and tracking your order history
  • Provide customer support and respond to your inquiries, comments, or requests
  • Send you marketing communications (e.g., newsletters, promotions, or updates about new products) if you have opted in to receive them. You can unsubscribe from these communications at any time (see Section 4 for details)
  • Improve our website and services, including analyzing user behavior, optimizing navigation, and enhancing product offerings
  • Ensure the security of our website and prevent fraudulent activities
  • Comply with legal obligations (e.g., tax requirements, fraud prevention laws)

3. How We Protect Your Information

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of sensitive data (e.g., payment information), secure server storage, and access controls that limit access to personal information to authorized personnel only.
While we strive to protect your personal information, no security system is completely foolproof. We cannot guarantee the absolute security of your information, and you acknowledge that you provide your information at your own risk.

4. Your Rights Regarding Your Information

You have the right to access, correct, or delete your personal information that we hold. You may also have the right to restrict or object to certain processing of your information, depending on applicable laws. To exercise these rights, please contact us at the email address provided in Section 8.
If you have opted in to receive marketing communications, you can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting our customer support team.

5. Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track order progress, and analyze website traffic.
You can manage your cookie preferences through your browser settings (e.g., block or delete cookies). However, disabling certain cookies may affect the functionality of our website (e.g., you may not be able to complete an order).

6. Disclosure of Your Information to Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information to third parties only in the following circumstances:
  • Third-party service providers who assist us in operating our website or fulfilling orders (e.g., payment processors, shipping carriers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal authorities or third parties if required by law, court order, or to comply with legal obligations, or to protect our rights, property, or safety or the rights, property, or safety of others.
  • In connection with a merger, acquisition, or sale of all or part of our business. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

7. International Data Transfers

Since we offer global shipping and operate online, your personal information may be transferred to and processed in countries outside your country of residence, including the United States. These countries may have different data protection laws than your country. We take steps to ensure that your information is protected in accordance with this Privacy Policy, including using standard contractual clauses or other legally recognized mechanisms for international data transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: support@jellycatmalls.com