Enjoy free worldwide shipping on all orders!
January Gratitude Sale: All Items Up to 70% Off!
Popular Products
Amuseables Birthday Cake
Dear friend,It’s lovely to have cake on your birthday – but the fun doesn’t need to stop there! Big or small, every moment deserves a slice of joy. Completed your to-do list? A random Tuesday? Let’s celebrate it.Jellina, Cheri, and Rainbow might run the most colourful cake company in town, but I bring the party wherever I go. Bashful’s made a playlist, Bartholomew’s planning his fancy dress, and you? You just need to show up!Let’s make a wish.Love,Amuseables Birthday Cake
- $11.40
$38.00- $11.40
- Unit price
- / per
Amuseables Bouquet of Flowers
Birthdays, Mother’s Day, anniversaries – even Bartholomew’s debut as Bumble Hoops cheerleader (striped bee costume and all): if there’s an occasion, it’s on Amuseables Bouquet of Flowers’ radar.That said, she’s just as quick to notice the little things, right down to an extra dusting of cocoa on her latte. And when she does? She always finds a way to say thank you (preferably with petals).With soft pastel blooms and a neat hessian wrap, she’s a gift to her friends – the kind that never forgets to give back.
- $16.50
$55.00- $16.50
- Unit price
- / per
Skeleton Bob
Halloween is Skeleton Bob’s time. He runs the most beloved haunted house in London – it’s the perfect blend of fun and frightening. Every cobweb is artfully placed, and every creaky floorboard is meticulously tuned.He’s not scary, exactly – more... invested. With polished bones, a booming voice, and an encyclopedic knowledge of ghost stories, Bob believes in atmosphere over actual terror. (“Jump scares? Dreadfully uncouth.”)Visitors are gently spooked, thoroughly impressed, and often leave with a complimentary cobweb. Bob insists they’re authentic – don’t ask where he gets them!
- $12.00
$40.00- $12.00
- Unit price
- / per
Shipping Policy
Shipping Policy - Jellycatmalls
Thank you for choosing Jellycatmalls for your soft toy and gift needs. This Shipping Policy outlines the terms and conditions of shipping for all orders placed on our website (jellycatmalls.com). By placing an order with us, you acknowledge and agree to the following shipping guidelines.
1. Shipping Coverage & Fees
We offer free worldwide shipping on all orders, with no minimum purchase requirement. There are no hidden shipping fees—all prices displayed on our website are in United States Dollars (USD) and do not include additional shipping costs, regardless of your location.
2. Order Processing & Shipping Timelines
Order Processing: We process orders on business days (Monday to Friday, excluding U.S. public holidays). All orders placed on our website will be processed and shipped on the business day following the order placement.
Delivery Timeline: After your order is shipped, delivery is expected within 5 days. Please note that this is an estimated delivery time and may be affected by unforeseen circumstances such as customs procedures, weather conditions, or carrier delays. We shall not be liable for any delays caused by factors beyond our reasonable control.
3. Shipping Confirmation & Tracking
Once your order is shipped, we will send a shipping confirmation email to the email address you provided during checkout. This email will include a tracking number (if available for your delivery region) and a link to track your package’s progress.
If you do not receive a shipping confirmation email within 2 business days of placing your order, please contact our customer support team at support@jellycatmalls.com with your order number for assistance.
4. Shipping Address Requirements
It is your responsibility to provide an accurate and complete shipping address during checkout. We are not responsible for delayed or undelivered orders due to incorrect or incomplete address information. If you need to update your shipping address, please contact us immediately—we can only modify the address if your order has not yet been shipped. Once the order is shipped, we cannot change the delivery address.
5. Delivery Issues & Resolution
If your order does not arrive within the estimated 5-day delivery window, or if you encounter issues such as a lost, damaged, or missing package, please contact our customer support team promptly. We will work with the shipping carrier to investigate the issue and provide a resolution, which may include a replacement, refund, or reshipment, depending on the situation.
For damaged packages: Please retain the original packaging and all contents, and take photos of the damage. This documentation will help expedite the investigation process with the carrier.
6. Shipping Restrictions
We ship to most countries worldwide. However, there may be a small number of regions where shipping is unavailable due to local regulations or carrier limitations. If you attempt to place an order to an unsupported region, you will be notified during checkout.
Additionally, some products may be subject to import restrictions or duties in your country. You are responsible for complying with all local import laws and for paying any applicable customs duties, taxes, or fees imposed by your country’s authorities. Jellycatmalls is not liable for any delays or additional costs due to customs procedures.
7. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping services, carrier partnerships, or regulatory requirements. Any updates will be posted on this page with an updated effective date. Your continued use of our website and services after the changes take effect constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about our shipping policy or the status of your order, please contact our customer support team at support@jellycatmalls.com.
- Choosing a selection results in a full page refresh.